RETURNS & EXCHANGES POLICY
FREE RETURNS & EXCHANGES
As a goodwill courtesy and because we stand by the quality of our products, The Soccer Corner offers free return shipping to our customers. All the products we sell are new, thus we truly believe you will be pleased with the products and services we provide. We understand, however, that occasionally you may have to return or exchange something to us for a variety of reasons. We have a no hassle return and exchange policy. Please return all new, unworn, and unused products to us within 30 days of the purchase date, and we will promptly refund your money or exchange it for something else.
WHAT CAN I RETURN/EXCHANGE?
Items must be returned within 30 days of the purchase date in original condition as received, and if sold as a set (i.e. warm up top and pant), they must be returned as a set. Almost all items that have been worn outside (especially shoes) will show signs of wear and will no longer be in original condition, thus it is important to try everything on in a clean indoor area or we cannot accept or process your return or exchange.
Items that cannot be returned or exchanged include:
- Items with custom embroidery, logos, names, and/or numbers
- Partial items from a set – items sold as a set must be returned as a set
- Worn or laundered items – all returned items must be in new/original condition
HOW CAN I RETURN/EXCHANGE ITEMS?
The Soccer Corner offers free UPS Ground Shipping on returns and exchanges for online purchases. A return shipping label will be included with your original order.
You must fill out the RETURNS & EXCHANGES FORM in its entirety and include it with your returned item(s) in order to receive a refund or exchange.
The Soccer Corner offers free even exchanges (different size or color only). The style number of the new item requested must match the style number of the original item purchased – one item cannot be exchanged for a different item.
Please allow 2 weeks from the day you ship your return to receive your exchanged item. To request 2nd day or overnight shipping, or to purchase a different item than the item on the original order, please mark the item as a RETURN on the RETURNS & EXCHANGES FORM and place a new order online.
Your refund will be processed once we receive the item(s) in original condition and your completed RETURNS & EXCHANGES FORM. Refunds are processed Monday – Friday between 10am – 5pm CST. Please allow for 1 – 3 days from the time we receive your returned item(s) for your refund to be processed. Should you decide to return an item, the shipping charges from the original order will not be included in the refund. Credits will be made in the original form of payment on the order.