RETURNS & EXCHANGES POLICY
The Soccer Corner offers FREE return shipping to our online customers. We truly believe you will be pleased with the products and services we provide; however, we understand that occasionally you may have to return or exchange something for a variety of reasons. We have a no hassle return and exchange policy. Please return any new, unworn, and unused products to us within 30 days of the purchase date and we will promptly refund your money or process your exchange.
You will need to fill out the RETURNS & EXCHANGES FORM in its entirety and include it with your returned items in order to receive a refund or exchange. You can use the FREE UPS return shipping label included with your original order to return your items. You can also return your online orders at any of our store locations.
Items must be returned within 30 days of the purchase date in original condition as received, and if sold as a set (i.e. warm up top and pant), they must be returned as a set. Almost all items that have been worn outside (especially shoes) will show signs of wear and will no longer be in original condition, thus it is important to try everything on in a clean indoor area or we cannot accept or process your return or exchange.
Items that cannot be returned or exchanged include:
The Soccer Corner offers free even exchanges (different size only) within 30 days of the original purchase date. The style number of the new item requested must match the style number of the original item purchased – one item cannot be exchanged for a different item.
If you are using the FREE return shipping label to exchange an item, please allow 2 weeks from the day you send your shipment to receive your new item. To request 2nd day or overnight shipping, or to purchase a different item than the item on the original order, please mark the item as a RETURN on the RETURNS & EXCHANGES FORM and place a new order online.
Your refund will be processed once we receive the items in original condition and your completed RETURNS & EXCHANGES FORM. Refunds are processed Monday – Friday between 10am – 5pm CST. Please allow for 1 – 3 days from the time we receive your returned items for your refund to be processed. Should you decide to return an item, the shipping charges from the original order will not be included in the refund. Credits will be made in the original form of payment on the order.